MyPorter
EN | IT

An AI concierge that looks afterlooks after your guests so you don’t have to.

Porter welcomes your guests, answers their questions, and checks in on them throughout their stay — 24/7, in any language. You relax. Your guests feel at home.

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Porter

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How It Works

1

Sign up

Enter your phone number. Porter texts you on WhatsApp within seconds.

2

Set up via chat

Answer Porter’s questions about your property. No dashboard, no forms — just a conversation.

3

Porter looks after your guests

Share Porter’s WhatsApp number with guests. Porter welcomes them, answers their questions, and checks in throughout their stay.

Everything your guests need. Nothing you need to do.

Proactive check-ins

If you want, Porter welcomes guests at check-in, checks in after the first night, and sends a friendly goodbye on departure day. You decide when and how.

Every language, automatically

Porter detects the guest’s language and responds in kind. No setup, no plugins.

Gets smarter over time

When Porter escalates to you, it remembers your answer. Your AI concierge improves with every stay.

Smart escalation

Porter knows what it knows — and what it doesn’t. Real problems reach you fast. Routine requests never bother you.

Dedicated WhatsApp number

Each property gets its own number. Guests text it like they’d text a friend. No apps, no friction.

Configurable care level

Want Porter to be hands-on or hands-off? You’re always in control — set how proactive Porter should be, from answering questions only to full guest journey support.

Local tips & recommendations

Porter combines your personal tips — favorite restaurants, hidden gems, local secrets — with what it knows about the area. Guests get tailored suggestions that feel like they’re coming from a friend, not a guidebook.

Review collection

If you want, Porter asks guests for a review after checkout. A friendly, well-timed message that helps you build your reputation — without you lifting a finger.

See Porter in action

Real conversations. Any language. Any hour.

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Porter

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One price. Everything included.

$19 /month per property
  • Unlimited guest conversations
  • Proactive guest check-ins
  • Local tips & recommendations
  • Every language, automatically
  • Every feature included
  • Cancel anytime
  • No per-message fees
Get Started

No credit card required. Pay after setup.

Questions & Answers

How does onboarding work?
After you sign up, Porter texts you on WhatsApp and walks you through a simple conversation to set up your property. It asks about WiFi, check-in instructions, house rules, and anything else your guests might need. The whole thing takes about 10 minutes.
What does Porter do proactively?
Only if you enable it: Porter can send a welcome message at check-in, check in after the first night to make sure everything is ok, and send a friendly reminder on checkout day. You can also have Porter ask for a review at checkout. You’re always in control — configure exactly what Porter does, from minimal to full guest journey support.
How does Porter know what to recommend?
Porter combines two sources: your personal tips — favorite restaurants, activities, local secrets — and what it knows about the area around your property. Guests get suggestions that feel personal and relevant, not generic. You can add or update recommendations anytime, just by texting Porter.
What languages does Porter support?
Porter automatically detects the guest’s language and responds in kind. It supports all major languages — English, Italian, German, French, Spanish, Japanese, Chinese, and many more. No configuration needed.
Can I manage multiple properties?
Yes. Each property gets its own dedicated WhatsApp number and its own knowledge base. You can manage them all from the same account. $19/month per property.
What happens when Porter doesn’t know the answer?
Porter asks you via WhatsApp. Once you reply, it remembers the answer for next time. Over time, Porter gets smarter and escalations become rare.
Is there a contract or commitment?
No. It’s $19/month per property, cancel anytime. No contracts, no annual plans, no hidden fees.
How do my guests contact Porter?
You share Porter’s WhatsApp number in your check-in instructions, welcome message, or house manual. Guests just text it like they’d text a friend. No apps to download.
Can I update Porter’s knowledge base?
Yes — just text Porter. Tell it the pool is closed, the checkout time changed, or the neighbor’s dog barks. Porter updates instantly. No dashboard needed.

Ready to give your guests a personal concierge?